Rain helps you get to the bottom of your issue and back to work quickly. By taking accountability for your complete creative computing solution*, Rain becomes your single point of contact - no more getting passed around by tech support from different companies. The RainCare Support network is uniquely designed to solve issues common to audio and video production. By email, phone, and RainCare Remote Login Support, we'll help you diagnose the issue, solve it, and get you back to what's really important.
RainCare Encompass extends the complimentary support and hardware warranty for your Rain computer to a full 3 years. So you can create knowing you have the best support network at your fingertips whenever you need help. RainCare Technicians are trained to diagnose issues common to industry standard software and hardware. Regular tech support just helps you turn the computer on. RainCare Support helps you integrate your software and hardware, resolve conflicts, and optimize your system for the very best audio and video production performance. And with RainCare Remote, you can invite a RainCare Technician to log in to your computer remotely to diagnose and resolve issues without sending your computer anywhere.
* Rain Computers, Inc does not assume responsibility for the warranty of 3rd party products and services. RainCare Encompass Audio/Video Support provides a single point of contact to diagnose and assist in the resolution of issues resulting from the use of Rain products and services in combination with approved 3rd party products and services.
Feature Highlights
- Extended 3 year support and warranty
- RainCare Plug & Play Audio/Video Support
- RainCare Remote Login Support - Invite a RainCare Technician to log into your computer remotely
- Knowledge Base and Tech Articles at RainRecording.com/support
Specifications
- 3yr Phone, Email and RainCare Remote Login support
- 3yr RainCare Plug & Play™ Audio/Video Integration support
- 3yr Extended Limited Hardware Warranty
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