For more information on our Premium Tech Support, please visit our Support Site.
Kelly's Music & Computers customers enjoy our free standard tech support which includes assistance by e-mail on products purchased from Kelly's Music for 90 days. Our Premium Tech Support offers tech support and training with faster access for help with any music technology. With Premium Tech Support you can call toll-free or receive help via remote assistance over the web. Using remote assistance, we can view your computer screen, show you our screen, and even take over your computer and problem solve while you watch!
Need some help? Tired of waiting on hold for tech support?
- Not getting the answers you need from the software or hardware manufacturer?
- Can't figure out confusing manuals?
- Just want everything to work so you can start making music?
We can help you get things working again!
- Installation and configuration issues for music software, soundcards and keyboards
- Support for music software such as Sibelius, Finale, Cubase, Band in a Box and more!
- Help with burning CDs, converting MIDI to audio and more!
How It Works...
1. Tell us about your problem.
2. Choose how you want help (call our toll free number, discuss via e-mail, use remote assistance)
3. We solve your problem!
Already submitted your request?
If you have submitted a request for Premium Tech Support, add this to your shopping cart to pay for your support incident..
Haven't asked for help yet?
If you have not yet submitted your question, please do so here before purchasing Premium Tech Support.
Up to 20 minutes of assistance is included and is $0.99 per minute thereafter.
What is the difference between free standard tech support and Premium Tech Support?
Have a question? Our tech specialists are here to help you and
usually respond on the same business day!
Want answers now? Try our on-line chat, or
call 1-800-510-4385. (Our average hold time is less than 15 seconds!)
Already own this product?
Get tech support.
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