Avid Priority Support is ideal for customers for whom system availability is not mission critical, but who require software investment protection and predictable access to materials exchange.
Includes everything in Standard, plus:
- Same day initial response objective for issues
- Advanced Exchange for materials within 2 business days
- Optional: Access to onsite support - 3 business days (fees apply)
No questions available - feel free to add yours below!
Have a question? Our tech specialists are here to help you and
usually respond on the same business day!
Want answers now? Try our on-line chat, or
call 1-800-510-4385. (Our average hold time is less than 15 seconds!)
Already own this product?
Get tech support.