Your Answer

If you have further questions or need more information, ask a question, or contact us.

Question: Why are you asking me to verify my credit card order?

Answer:

Kelly's Music & Computers has implemented a number of anti-fraud measures to ensure the security of your credit card. Depending on your address, your IP address, card number and order amount and other factors, we may be asked to verify your order. When this happens we may request any or all of the following:

• name of the issuing bank
• a faxed copy of your credit card and your signature
• voice verification via call-back at the phone number the credit card company has on file for you

Although you may choose not to provide additional information, it is very important that you reply to our request. If you do not reply, we will report the transaction to the appropriate authorities and investigate it as a potential fraud.

If you do not wish to provide the information we request, you can choose to pay by money order, wire transfer, PayPal or Interac E-Mail Money Transfer. Please contact us for details.