Answer Centre - FAQs

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Can blocks of text be added anywhere on the page in PrintMusic, Finale or Sibelius?
Can I remove vocals or instruments from a recording?
Can I sing or play an instrument and have the computer write it down (pitch to MIDI)?
Can I use multiple lines of lyrics (verses) in PrintMusic?
Do you accept PayPal?
Do you ship internationally?
Does the MidiSport include MIDI cables?
Does the MIDISPORT USB MIDI interface support synchronization?
How can I eliminate latency or delay between when I play a key and when I hear a sound?
How can I pay for my order? Do you accept credit cards, PO's, or money orders?
How can I record my old tapes or vinyl onto CD?
How can I tranpose music on my computer?
How can I upgrade to the latest version of Print Music, Allegro or Finale?
How do I choose and set up a microphone?
How do I know if I qualify for the academic price?
How do I know my credit card will be secure?
How do I qualify for the academic price for Finale?
How do I tell if an item is in stock?
How do I track my order?
How do I use a sound card MIDI cable to connect my computer and keyboard?
How does Tratkor Scratch compare to other programs?
How many computers can I install Music Ace on?
How many inputs can I record into the U-8 at once?
How many students can I track with Music Ace?
How much hard drive space does an audio recording take?
How much is shipping? How do I calculate shipping charges?
I haven't received my order yet, what should I do?
My version of MusicTime or Encore doesn't work with Windows XP. What should I do?
What are drivers and why are they important?
What are Kelly's Music & Computers hours of operation?
What are the differences between Cubase 5 and Cubase Studio 5?
What are the differences between Live and Live LE?
What are the differences between Reason and Reason Essentials?
What are the differences between Sibelius and Sibelius Student Edition?
What are the differences between the audio interfaces from Presonus?
What are the differences between the student, educator, lab and network licenses for Essentials of Music Theory?
What are the differences between the versions of FL Studio?
What are the differences between the versions of Peak?
What are the differences between Vivaldi Gold and Vivalid Plus?
What are the differnces between Melodyne Uno, Plug-in, Cre8 and Studio?
What are WDM drivers?
What can I use to help me or my students sing better or more in tune?
What countries do you not accept credit card payment from?
What currency are your prices in?
What currency will my credit card be charged in?
What differences are there between SongWriter, Print Music, Allegro and Finale?
What do you do to prevent credit card fraud?
What does latency mean when working with audio?
What DVD writers are supported by Discwelder?
What is a priority code, and how do I get one?
What is ASIO?
What is Buyer Authentication?
What is MIDI?
What is the best SE Electronics mic for my needs?
What is the difference between a Music Ace Lab Pack and a Network version?
What is the difference between Ableton Live and Ableton Live Intro?
What is the difference between Band in a Box, RealBand and PowerTracks?
What is the difference between Cubase Essential, Cubase Studio and Cubase? What plug-ins and effects are included?
What is the difference between free standard tech support and Premium Tech Support?
What is the difference between Music Ace Gold and Music Ace Deluxe?
What is the difference between PowerCore Firewire, Compact and PCI MKII?
What is the difference between Priority and Standard Handling?
What is the difference between Slow Blast and Slow Gold?
What is the difference between Sonar Studio and Sonar Producer Edition?
What is the difference between SoundSoap Pro and SoundSoap?
What is the difference between the regular and academic versions?
What is the difference between the regular Garritan Personal Orchestra and the Sibelius Edition of Garritan Personal Orchestra?
What is the difference between Traktor Pro, Traktor Pro Scratch, Traktor Duo and Traktor Scratch Duo?
What is VST?
What is your return policy?
What program can I use for scanning music?
What program can slow down music on a CD without changing the pitch?
What program will write down the notes from a CD or MP3?
What sample libraries are included with Gigastudio?
What samplers or formats does Recycle support.
What songs are included in the Master FlatPick Guitar Solos program?
What songs are included with Singing Coach Unlimited?
What Steinberg products are compatible with Windows Vista?
What version is this software?
What's the difference between sampling rate and bit depth?
When will my order be delivered?
Where is Kelly's Music & Computers located?
Where will my order be shipped from? Will I have to pay duty?
Who can purchase the Sibelius Student Edition?
Who qualifies for the academic price on Sibelius?
Why are you asking me to verify my credit card order?
Why are your Canadian and US prices sometimes different?
Will I be charged sales tax? How do I calculate my taxes?
Will my MusicTime Deluxe or Encore files created with an old version of the software work in the new version?
Will the MidiSport USB interface work with Windows ME?
Will this MIDI interface work with my computer and keyboard?
Will this program work with an acoustic piano? Can I use it with my electronic keyboard?

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